Family Testimonials

‘Dear Sara, It has been a real pleasure to get to know you despite the circumstances.
You have been a wonderful support to me during two recent bereavements.
I really wouldn’t have got through it without your help and guidance. I must also thank Rhys as he was a legend letting me know what to do.
Thank you all but especially you Sara. You are truly amazing.
With much love’. 27 / 03 / 2018


Received via Facebook, March 8th 2018

‘Lost my dad recently, and rang all the local undertakers to discuss his funeral. As soon as Rebecca picked up the phone I knew I wanted her to organise dad’s funeral. She was polite, softly spoken, and just knew how to reassure me, and put me at ease when i was unsure of what to do, and how to do it. We went to see her with my mother, and in that hour she took all our fears and doubts away, and planned everything dad would have wanted. Today at the funeral we couldn’t have asked for better…the professionalism, care and compassion were evident for all to see. Rhys, and family I cant thank you enough for giving my dad the send off he deserved, and also special thanks to Paul who officiated. I would highly recommend The Cimla Funeral Home to anyone to organise their loved one’s funeral. Thanks again. Lorraine Louise and Martyn Holloway/Edwards’.


Dear Rhys & Family, We’d like to take this opportunity to say a huge thank you to you, your family members and employees for all your care and great professionalism during the process of arranging the funeral.  You made everything so easy for all our family and the funeral itself ran smoothly due to your helpfulness.  Thank you

02 / 02 / 2018


To Rhys Maggs & Family, Thank you for making a very difficult time so much easier.  You took away any stress or worry and i knew mum and dad were being cared for

02 / 02 / 2018


To everyone at Cimla Funeral Home,  I know you have dealt with my sister regarding the funeral arrangements for my uncle, but I just felt compelled to write to you, to thank you all for your compassion and kindness.  As a family we were so pleased that Geoff’s funeral was such a lovely tribute to him and this was partly due to the way you prepared the day.  It was lovely to hear that he knew you all so well and it was so comforting to hear that you had such fond memories of him.  He was such a proud and dignified man, something which you helped him to maintain right to the end.  Thank you 15 / 01 / 2018


Me, myself and family would like to say thank you for making my Mams day special for all of us 10 / 01 / 2018


To Mr. Maggs & Team,  Thank you for the way my mothers funeral was handled on January 3rd 2018.  It was done with kindness, respect and professionalism – which made it easier for all of us.  Thank you and kind regards 09 / 01 / 2018


Sara, please pass on my regards to your dad and yourself for yesterday and for the help and support you have shown us the past few weeks.  Ian Warren 21 / 12 / 2017


Dear Rhys, Thank you all for your kindness and compassion that you showed us as a family 18 / 12 / 2018


Dear Rhys, Nic, Sara, Rebecca and staff, I just want to thank you for the attentive way you undertook my grandmothers funeral.  Best wishes 14 / 12 / 2017


To Sara & Co, I just wanted to say ‘thanks’ for the service you provided to me at the worst time of my life.  Thanks especially to Sara who taught me how ‘hugs’ work

30 / 11 / 2017


Thank you for your kindness, patience and understanding.  Its very much appreciated and we would highly recommend you 30 / 11 / 2017


Dear Rhys & Family, We’d like to thank you for taking care of our mother’s funeral (Mrs Edna Spooner),.  Although a very difficult time, especially for our father, you helped us to say goodbyes with dignity, whilst showing a deep respect for the feelings and requests of everyone involved.  Our mother would’ve been very happy with the arrangements.  Thank you again 30 / 11 / 2017


Thank you all so much for the lovely dignified way you looked after mum after her passing.  Thank you for spending time chatting when we needed someone to talk to.  Its nice to know our friend’s were taking care of our beloved mum / nana 30 / 11 / 2017


We would like to thank you all for the way in which you organised my mothers (Mrs Peggy Gutteridge) funeral.  It took a great weight off our shoulders to have your support and organisational skills.  We could not have asked for the funeral to go any better than it did.  Many thanks 30 / 11 / 2017


Just a quick note to express our thanks for the kind and considerate way that you dealt with my mothers funeral.  Thank you to all the staff who helped in making a difficult process slightly easier 30 / 11 / 2017


Dear Mr Maggs & Family,  On behalf of my family and myself, we’d like to thank you for the way you carried out all the arrangements for Tommy’s funeral.  You made what was a very difficult and sad time easier to bear.  Please thank everyone for their kindness and help 30 / 11 / 2017


Your professionalism and dignity was very comforting during these terrible times and our family will always be grateful for your help 16 / 10 / 2017


To Rhys Maggs & Staff,  I cant speak highly enough of the service I received from all the staff at Cimla Funeral Home when my husband passed away.  They were very professional and whatever I asked them, what I wanted for my husband and myself, they were more than happy to do it.  Nothing was any trouble for them, even after the funeral they still allowed me to call them and ask them.  They helped me and my family 09 / 10 / 2017


Thanks for your help with everything, we as a family really appreciate what you have done and your personal touch.

Thank you 06 / 10 / 2017


To Sara, Rebecca, Rhys, Nicholas and all at Cimla Funeral Home, Thank you so, so much for the most perfect funeral for my late mum.  Everything was just how she and I wanted it.  You made the whole process from start to finish uncomplicated and whenever I rang, you were supportive and empathic.  The coffin and garland were beautiful.  You will always remain in my heart in what you did for me and my mum.  I can not thank you enough.  The service was touching and again perfect.  Thank you so, so much.  Regards 20 / 09 / 2017


Dear Rhys,  On behalf of my father, sisters and brother I would like to thank you and your family for dealing so sympathetically and competently with my mother’s funeral. We could not have asked for better and your taking us through what to expect was very welcome 20 / 09 / 2017


Dear Sara,

Now that things have had time to return somewhat to normality, I wanted to email, to thank you, Rhys and the team for the exceptional and compassionate service you all provided in preparing gramma’s funeral. My parents and I wanted you to know how grateful we are for all your efforts. A big thank you to the whole team for the care you give 11 / 09 / 2017


To Sara, I cannot thank you enough for the care, support and guidance that you have given us during such a difficult time.  Nothing we have asked has been too much trouble and we are grateful that you have done everything possible to make sure that our wishes were fulfilled.  You have gone above and beyond our expectations which meant we could give a unique and special send off.  You all do such a magnificent job with such professionalism  and a personal touch.  I really couldn’t have got through this time without you.  You have been amazing and I will always be grateful.  With heartfelt thanks and much love 11 / 09 / 2017


Hi Sara, just a quick message to you all to say thank you so much for all your time help and support to myself and my husband over the past 2 weeks and also for the care and dignity you as a family gave to my father-in-law, giving him the send off he deserved 11 / 08 / 2017


Dear Mr Rhys Maggs, I am writing to express my thanks to you and your family for their professional manner in which the funeral of my late cousin was conducted.  Throughout the entire process your daughter’s and yourself gave assurance and a quality of service which can only be described as ‘excellent’.  Rest assured your ‘family funeral service’ is the only one we recommend 04 / 07 / 2017


Rhys Maggs & Son,  May I take this opportunity to thank you all for the way you dealt with my fathers funeral and interment of his ashes.  You were not only very professional but also very friendly and sometimes humerous making what was a sad occasion very memorable and one I will always remember with great fondness

27 / 06 / 2017


To Sara, Becky, Rhys & Nick,  Thank you all so much for your kindness and compassion when arranging dads funeral.  You all made a very difficult and stressful time so much easier for us and dad would have been so pleased with everything.  Huge thanks 27 / 06 / 2017


All at Cimla Funeral Home, I would like to convey my appreciation at a very difficult time.  You’re all a very loving family that care tremendously about what you do and I cannot thank you enough for all your help and kindness.  Thank you from the bottom of my heart 26 / 06 / 2017

Hi Sara, Just wanted to say the biggest thank you to yourself, Rhys, Nick and Becky for everything you have done to make Dads funeral the perfect send off for him.  We couldn’t have asked for a better day for him though and are so grateful for all your help, it was such a lovely service by Martyn and Rhys/Nick were so respectful throughout. You really offer an amazing personal service at such a difficult time.  In the meantime thank you from the bottom of my heart for giving Dad the best day and one he would have loved 23 / 06 / 2017


My sincere thanks for all you did.  It is most appreciated and will be remembered by me for the respect and dignity shown throughout the process.  My best wishes to you all 19 / 06 / 2017


To Rhys Maggs & Family, We would like to thank you and your family for the personal and professional way you conducted the funeral of our father.  It was very dignified and respectful.  We would also like to thank you for your kind words at this time.  Thank you again 19 / 06 / 2017


To Rhys and the family and staff,  Thank you for making such a sad and hard time for me that much easier.  Thank you for all your kindness and care 14 / 06 / 2017


Hi Rebecca,
Just a quick email to firstly thank you Sarah, Rhys and everyone else involved with my fathers funeral! you were all very professional and truly compassionate for our loss and we cannot thank you enough. You couldn’t help us enough and that really made dealing with the passing of our Dad a lot easier.  My father had a lovely send off and it was perfect down to the last detail! I know he would have said the same.  I cannot say thank you enough. 02 / 06 / 2017


To Rhys & Sara, Thank you to all for all your help. 17 / 05 / 2017


Thank you so much for my dad’s funeral on Thursday! I loved every​ minute of it 08 / 04 / 2017


May I take this opportunity to thank you all for the way you dealt with my fathers funeral and interment of ashes.  You were not only very professional but also very friendly but at times humerous making what was a sad occasion very memorable and one I will always remember with great fondness 07 / 04 / 2017


Dear all, My family and I would like to take this opportunity to offer our heartfelt thanks to you.  From the moment our world was turned upside down you handled everything with the utmost decorum and dignity.  My mums funeral was beautiful, from the warm sunny day to the flowers, service and of course, your help.  Many thanks 31 / 03 / 2017


Dear Sara and Rebecca, Let me thank you on behalf of myself and my family for the marvellous service you provided.  Bless you all for the kind and understanding spirit you show whilst dealing with such sad situations 27 / 03 / 2017


To Rhys and all at Cimla Funeral Home,  We would like to thank you for the great job you did the day of our mothers funeral.  For your help and guidance during the arrangements – we thank you for your sympathy and kindness shown throughout, everyone said she had a wonderful send off – mum would have loved it 23 / 03 / 2017


Rhys Maggs and Family, Thank you so much for all your help, support and guidance at this horrific time.  You have made it a peaceful time for dad. 08 / 03 / 2017


Dear Rhys, Sara and all at the Cimla Funeral Home, I would like to thank you on behalf of my mum, brother and all our family for your kindness and consideration over the past few weeks

08 / 03 / 2017


To the staff at Cimla Funeral Home, Thank you so much for a wonderful job in taking care of my fathers funeral arrangements with such dedication and professionalism 02 / 03 / 2017


Thank you very much for your hard work and effort recently organising mums funeral.  I really appreciate it and think mum would have approved 27 / 02 / 2017


I would like to thank you all for everything, as usual faultless service 22 / 02 / 2017


To Rhys Maggs & Staff,  Thank you all very much for what you did for us 16 / 02 / 2017


To Rhys and all, Thank you for all you did during our time of need 14 / 2 / 2017


Our grateful thanks for the sensitive and professional way the funeral was managed 14 / 02 / 2017


Hi Sara,

Just a quick note to thank you, Rebecca and Rhys for everything today and for all your help and support in the run up to my aunties funeral.
08 / 02 / 2017

Dear Rebecca / Sara,

Many thanks for helping to make Dad’s funeral everything that we wanted: solemn, serious, yet celebratory and special. I was very happy with the way in which you handled every aspect of the funeral, and its planning.  Thank you.
07 / 02 / 2017

To all at Cimla Funeral Home,  Thank you from all our family for your services and support.  You took care of us all. 18 / 01 / 2017


The family have asked me to thank you for the professional and sensitive way that the funeral was managed. It made a huge difference knowing that the arrangements went so smoothly 05 / 01 / 2017


‘Thank you for all of your care and support  xx


‘To Rhys, Sara & Family. I just wanted to say a big thank you to you all for making such a difficult time easier to get through. I think mum would have approved of the day!!


Thank you all so very much for your help and support during this sad time. You made everything so much easier. Everything was perfect. Thank you all.


‘Huge thank you for all your help and support at a very tough time. Thank you.


To Rhys, Sara and Team. Thank you for making this sad time easier to deal with. You’ve all been amazing.


Sara and Rhys. We would like to say a big thank you for all your hard work and patience with our family after the passing of my mother. It meant so much to us just to have you there to guide us at a difficult time.


Rhys, Nick and Sara, I wish to express my sincere thanks for the caring and compassionate way that you carried out mammy’s funeral. It was done with great dignity and was much appreciated by us a family.


Rhys, A few words to thank you for your kindness and support that you have given to our family after the passing of my father and especially the dignity and respect you have shown. We very much appreciate your thoughtful help and gestures at a time when things mean so much. Please pass on our thanks also to Sara and Nick.


We would like to thank you for the help and support you gave us when my dad passed away and for taking the burden off our shoulders. On the day of the funeral it was so much easier to bear. Also thank you Sara for your kindness and understanding on the phone.


To Rhys & Family, I would like to thank you for your kindness and thoughtfulness for every details of Phillips funeral. I could not have asked for more. Thank you so much again.


To Rhys, thank you very much for the help and advice and support you gave me and my mother. I could not have wished for any better. You made a sad loss very easy for me.


To Rhys & Family, I would like to thank you for all you have done. We are so very grateful for everything you have done for your family.


To Sara, Rhys & everyone at The Funeral Home. Thank you so much for your kindness and compassion. Many thanks.


Dear Rhys, My family and I would like to express our sincere thanks for the services you and your company provided and all the advice we received from you on ways to make it a smooth process. We all felt it was managed with great care and thoughtfulness, resulting a dignified ending to a dignified life. My personal thanks for your advice i received and i wish you and your family well for the future.

17 / 11 / 2012


Dear Rhys, I would like to take this opportunity to thank you and your family for the sensitive yet professional manner in which you conducted the funeral proceeding. Everyone agreed it was a ‘good send off’ for the old chap!!!


Dear Sara, I wish to thank you for all your kindness and help received from yourself and Mr Rhys Maggs when arranging the funeral for my husband.


Dear Rhys & Family. We as a family would like to thank you all for carrying out your duties in such a caring, thoughtful and efficient manner. It made, what could have been a dreadful day, a day to remember as calm, respectful and everything arranged so beautifully.


To Rhys, Sara, Rebecca & Family. Many thanks for your all your help and for looking after my husband / dad / grandfather.

19 / 05 / 2015


Hi Sara, thanks for organizing my mother’s funeral, it went very well and was professional and touching and very respectful, we would not hesitate to recommend your services to others x

17 / 05 / 2015


Hi Sara, I would like to thank you for everything that you did for my mother Linda Smith’s funeral, she would have been very proud how the day went. Everything was good, she had a really good send off. Don’t know what to say when NicK walked in front of the hearse, it really touched me.  Thank you again, take care, xx

17 / 05 / 2015


Hello all

Thank you so much for everything you have done and for Tuesday. You made it lovely and as easy as it could be. We appreciate all your help. You all made it as easy as it can be xxx

17 / 04 / 2015


Hell Sara. My thanks to you and your family for all your kind assistance with the arrangements for my Dad’s funeral.  Everything went to plan on the day.

06 / 04 / 2015


 


Sara. Thank you and your Dad for being so empathetical, it’s very much appreciated by us.

12 / 03 / 2015


Dear Rhys, Sara
I just wanted to say a heartfelt thank you for a marvellous service and for the funeral arrangements for our mother, it was all very well organised and performed with a great deal of compassion. I would also like to thank you for your recommendation of the Minister Martyn Greenway, he gave a fantastic eulogy and made her passing a little easier to bear… please pass on my thanks to him also.

23 / 01 / 2015


To Rhys & Family

Thank you so much for helping our family. I felt like part of your family at this trying time. Thank you.

10 / 07 / 2015


Rhys, Sara & Family, I would like to thank you for the help and kindness you give to us over the sad loss of our husband and father.

28 / 07 / 2015


Thank you for your help and kindness during a very difficult time for us.

29 / 07 / 2015


To Sara, Rhys, Nicholas and all concerned with helping our family at this very sad time of saying goodbye to our special A, who had a heart of gold. We cannot thank you all enough and we will forever be grateful for the care and kindness you have all shown to us. Thank you from the bottom of our hearts.

01 / 10 / 2015


To Rhys and family, thank you for all the hard work and kindness you have shown our family.

20 / 10 / 2015


We would like to thank you as a family for the way that you all dealt with the funeral arrangements for us. It was a great comfort to have your advice and support at such a difficult time. Very much appreciated.

21 / 10 / 2015


Dear Rhys & Family, Just to say thank you all so much for your help, support and kindness shown to me when I really needed it.  I have no idea what I would have done without you all.  Words cannot express my heartfelt gratitude.  It is very much appreciated.  Love to you all.

01 / 03 / 2016


To Sara, Rhys and Family,  Just wanted to say thank you all so much for the help and support you have provided to me and all the family. xxx

17 / 03 / 2016


Thank you for all your help during a difficult time.

17 / 03 / 2016


Thank you so much for all your help and advice.  You made such a difference to us when we needed it.

21 / 03 / 2016


On behalf of my family, although it was a sad occasion, we were very pleased with the service which you and your colleagues both within and outside the Maggs family provided.  We were dreading the day but your firm’s professionalism and caring attitude helped us through.

01 / 04 / 2016


Rhys and family, may I take this opportunity to say a special thank you to you and all your family for your support, help and understanding and your attention to detail shown to us with the sad loss of our dear Jean.  I cannot thank you enough for what you have done.

19 / 04 / 2016


Dear Nick, Thank you for all your help and making the funeral go so smoothly.

01 / 05 / 2016


Thank you so much for all the help you gave us at this difficult time.  Jeff had a wonderful send off and will be very much missed by us all.  Thank you again for all your kind words and everything you have done.

05 / 05 /2016


Thank you very much for your help and assistance in assisting us prior to and following the funeral which is greatly appreciated.

17 / 05 / 2016


To Rhys & Family, Thank you for all the care and kindness shown by you all in our recent bereavement.

19 / 05 / 2016


May I take this opportunity to thank all of you for your guidance, support and kindness during this time.  From the time we initially spoke to Sara on the day dad passed away, right through, you have shown nothing but kindness and for this we are very grateful.  Many thanks.

23 / 05 / 2016


Dear Mr Maggs, I would like to thank you all for your help, services and attention to detail that you all gave.  It made the whole funeral go smoothly and one I am sure my mom would have been proud of.

1 / 02 / 2016


Dear all, I am writing to thank you for the professional and sympathetic manner with which you carried out your duties in the funeral last Monday.  We were delighted that the occasion provided such a dignified end and this was a reflection of you caring attitude.

16 / 05 / 2016


Rhys, we’d like to thank you, Linda, Sara, Rebecca, Nick – everyone involved over the past few years with my family funeral arrangements.  Your professionalism and kindness are second to none.  Its meant a lot to have you involved at such heartbreaking times.  Many thanks to you all.

05 / 07 / 2016


Thank you very much for showing us such compassion, and respect after the sad loss of our beloved husband and father.

07 / 07 / 2016


Many thanks for all your help and kindness towards my mother, myself and family.  I’m sure that my mother would have been very proud at the service she received.

13 / 07 / 2016


Thank you for looking after us whilst planning the funeral of our dad recently.

26 / 07 / 2016


We would like to thank you all for making what was a very difficult day a beautiful occasion.  Our dad would have been delighted. 26 / 08 / 2016


Many thanks to you all for the great support and advice we received from you – it certainly made a sad time much easier for us as a family 30 / 08 / 2016


To Nicholas & Staff, Thank you for conducting my husbands funeral with compassion and dignity.  We appreciated the support you gave us.  Many thanks 07 / 10 / 2016


To Rhys, Nick, Rebecca and Sara, On behalf of myself and my family, I would like to express my gratitude for arranging dads funeral with such solitude and compassion.  You all went beyond the call of duty and for this I am very grateful.  Thank you all so much. 10 / 10 / 2016


Dear All,

I would just like to express heart felt thanks for all you did for myself and my father yesterday.
My mother would have been really pleased with the way it went. We all felt such a sense of care and compassion and it really helped us to get through the day.
10 / 11 / 2016

Dear Rhys and Sara,
Thank you for everything that you arranged for our Auntie’s funeral today. Everything about the funeral was exactly what we wanted, – the cars, the flowers, the minsters role in the service, the music, and the hymns. We wanted a quiet, dignified funeral and no fuss. 10 / 11 / 2016

Words will never be enough to show our appreciation to you all.  Your professionalism is impeccable and we cant thank you enough.  Each fine detail of mammy’s funeral was perfect with thanks to you all at Cimla Funeral Home.  The dignity and host of everything when you gave us the support, again impeccable.  Although an extremely sad time for us, it was an honour to have you involved and mammy will rest, we are sure, for having you carry out her funeral with such care.  Thank you for all your understanding, help and support during this sad time of the passing of our dearly loved mammy, grandma and great-grandma x x x

11 / 11 / 2016

Dear Rhys, Sara & family,  Thank you once again for the compassionate and caring way you cared for my father and dealt with us as a family following his sudden passing.  I am sure there is never any easy way for families to cope, but you certainly made things easier with the way you dealt with us.  Thank you again. 12 / 11 / 2016


Dear Sara,

I just want to say a big thank you to you and your family for arranging
the funeral last Friday with such efficiency, but also such care
and kindness. The service was everything I hoped it would be, and we
were able to say goodbye to my aunty in a way that was both fitting and
dignified, and also celebrated her life.  I wanted to take this opportunity to express my gratitude
and send you the thanks and good wishes of the whole family  22 / 11 / 2016


Hi Sara,
Thanks for what you  have all done for us over the past couple of weeks.  Please pass my thanks onto your father as well.  22 / 11 / 2016

To Rhys Maggs & Family,

This card is sent to express our gratitude and heartfelt thanks for the respectful and dignified way in which you arranged my late mothers funeral despite our absence at the time of her passing.  We would also like to thank you for the subsequent interment of both parents 08 / 12 / 2016


Sara, I wanted to say a massive thank you for everything you did for us. The day was as perfect as I hoped and you were all so wonderful.  I cannot thank you and your family enough  14 / 12 / 2016


Dear All,

As a family we would like to express our utmost gratitude for helping and supporting us during this sad and difficult time.  When Dad died so quickly we were totally unprepared and had no idea what to do next, especially how to get him back to Wales.  Hearing a Welsh voice was so comforting that morning and your guidance throughout has helped to alleviate some of the stress and worry; from the preparation of the Order of Service right through to the committal.  Many thanks again to you all.

22 / 12 / 2016